FAQ

FAQ

1.Q: Your items are ready stock?
A: Yes we offer ready stock and preorder item.

2.Q: How many days I can receive my parcel?
A: Normally you may receive within 2-4 working days (West Malaysia) & 3-5 working days (East Malaysia) for ready stock order while pre order may take approximately 2-3 weeks to receive.

3.Q: What payment methods do you accept?
A: We accept Online Fund Transfer & Bank Deposit.

4.Q: How much for shipping fee?
A: : RM7.00 for West Malaysia customer and RM14 for East Malaysia

5.Q: Where can I check my tracking number?
A: Tracking number will be sent to your registered email address or via SMS once your order successfully ship out.

6.Q: What do I do if there's a problem with my order?
A: Email us at yourlovelychicstyle@gmail.com or DM our IG: yourlovelychicstyle

7.Q: How to get free shipping?
A: You can get free shipping by spending min RM100 per order [West Malaysia only].

8.Q: The price shown in website is retail or wholesale?
A: Retail price

9.Q: I've received an incorrect item in my order
A: We are really sorry about that! Don’t worry kindly email us or DM us on IG for the issue. Sit back and relax, we will solve the issue asap. Thank you!