FAQ

FAQ

1.Q: Your items are ready stock?
A: Yes we offer ready stock and preorder item.

2.Q: How many days I can receive my parcel?
A: Normally you may receive within 2-3 working days for ready stock order while pre order may take approximately 12 working days to receive.

3.Q: What payment methods do you accept?
A: We accept Online Fund Transfer, Bank Deposit &  Cash On Delivery (Extra RM4 cod charge).

4.Q: How much for shipping fee?
A: : RM6.00 for West Malaysia customer and RM12 for East Malaysia

5.Q: Where can I check my tracking number?
A: Tracking number will be sent to your registered email address once your order successfully ship out.

6.Q: What do I do if there's a problem with my order?
A: Our customer service are more than happy to help you. Email us at yourlovelychicstyle@gmail.com or contact us at 011-27352239.

7.Q: How to get free shipping?
A: You can get free shipping by spending min RM80 per order [West Malaysia only].

8.Q: The price shown in website is retail or wholesale?
A: Retail price, you may contact our customer service at 011-27352239 for any wholesale.

9.Q: I've received an incorrect item in my order
A: We are really sorry about that! Don’t worry kindly direct request your Return and Exchange with photo attachment. Sit back and relax, our friendly customer service will contact you.

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